Frequently Asked Questions
What are the contract terms?
There are no long-term contracts. The terms are month to month. You will never sign a contract locking you in for years!
Do I have to go through a credit check to open a new merchant account?
Yes. All applications are subject to a credit check.
How long does it typically take for me to see my funds in the bank?
Get your money fast with our Next Day Funding Option at no additional cost.
* Remediations may result in additional charges.
Do I have to settle my terminal every day?
No, we will set the terminal up on auto-settle, which will automatically batch your payments at a specified time every night.
I have a website on the Internet. Can you provide me with an online payment link?
Yes, we provide all clients with an online payment link you may place on your patient statements and website.
If I don’t have a pin pad, can I still accept debit cards?
Yes, as long as they have the VS/MC logo, they will clear as a credit card transaction.
Where can I find the PCI Data Security Standards?
Standard information may be found on the PCI SSC’s Website:
https://www.pcisecuritystandards.org/ security_standards/index.php
What happens if I don’t comply with PCI DSS?
Merchants that don’t comply with PCI DSS may be subject to fines, card replacement costs, pricey audits, brand damage, etc., should a breach event occur. Many acquiring banks issue fines for merchants who don’t comply with PCI. The small upfront effort and cost to comply with PCI significantly reduce your risk from facing costly consequences.